At Casa Clubs
Ltd we respect the privacy of the children attending the Club and the privacy
of their parents or carers. The personal information that we collect about you
and your child is used only to provide appropriate care for them, maintain our
service to you, and communicate with you effectively. Our legal basis for
processing the personal information relating to you and your child is so that
we can fulfil our contract with you.
Any information that you provide is
kept secure. Data that is no longer required* is erased after your child has
ceased attending our Club.
We will use the contact details you
give us to contact you via phone, email, social media and post so that we can send
you information about your child, our Club and other relevant news, and also so
that we can communicate with you regarding payment of our fees.
We will only share personal
information about you or your child with another organisation if we:
·
have a safeguarding concern about your child
- are
required to by government bodies or law enforcement agencies
- engage
a supplier to process data on our behalf (eg to take online bookings, or
to issue invoices) We currently use Kids Club HQ, they hold Data for
bookings and invoices for us to be able to offer you our services.
- Have
obtained your prior permission.
You have the right to ask to see the
data that we have about yourself or your child, and to ask for any errors to be
corrected. We will respond to all such requests within one month. You can also
ask for the data to be deleted, but note that:
·
we will not be able to continue
to care for your child if we do not have sufficient information about them
·
even after your child has left
our care, we have a statutory duty to retain some types of data for specific
periods of time* so can’t delete everything immediately.
If you have a complaint about how we
have kept your information secure, or how we have responded to a request to
access, update or erase your data, you can refer us to the Information
Commissioner’s Office (ICO).
* We do need
to retain certain types of data (such as records of complaints, accidents, and
attendance) for set periods of time after your child ceases to be in our care,
but we delete as much personal data as we can as soon as possible.
Please
ensure you read and accept to confirm that you have read this Privacy Notice
and that you give your permission for us to contact you regarding relevant
matters.
